Mind Flow
Home
About
Psychology services
NDIS Services
Contact
FAQs
Mind Flow
Home
About
Psychology services
NDIS Services
Contact
FAQs
More
  • Home
  • About
  • Psychology services
  • NDIS Services
  • Contact
  • FAQs
  • Home
  • About
  • Psychology services
  • NDIS Services
  • Contact
  • FAQs

Frequently Asked Questions

Please reach us at sara@mindflow.au if you cannot find an answer to your question.

MindFlow provides psychological therapy, NDIS support coordination, psychosocial recovery coaching, and professional supervision. Services are person-centred, trauma-informed, and tailored to individual needs.


Yes. Psychology sessions are available to private clients as well as self-managed and plan-managed NDIS participants. NDIS services (like Support Coordination and Recovery Coaching) are funded through participants’ NDIS plans.


Yes. Appointments are available either in person in Brunswick East (VIC) or via telehealth (phone or video). You can choose the option that works best for you when booking.


No referral is needed to book a session privately. If you wish to use a Mental Health Care Plan from your GP, or NDIS plan, you’ll need to bring that to your first session.


Yes. Information shared in therapy is confidential, except in rare cases where there is a risk to your safety or the safety of others, or where disclosure is required by law. This will be discussed clearly at the start of your sessions.


Yes. MindFlow offers support coordination to help you understand and use your NDIS plan, connect with services, and make informed decisions about your supports.


Support Coordination focuses on helping you navigate the NDIS system and coordinate services. Psychosocial Recovery Coaching includes this but also offers more time for emotional support, planning, and working toward personal recovery goals.


You can cancel or reschedule with at least 48 hours’ notice. Late cancellations or non-attendance may incur a fee, depending on the service.


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